Our shipping policy varies according to the location of delivery. We provide free shipping for all orders. Please note that timelines mentioned below are indicative in nature and Maleini will not be responsible for destination country related customs duties or other taxes/fees.
For domestic customers based in India, we aim to meet the timelines of delivery as shown in table below:
10 to 15 Days
4 to 5 Days
For International customers based outside India, we aim to meet the timelines of delivery as shown in table below. We use registered India Post for all deliveries. In case you would like to request an expedited delivery, please contact us at email@example.com with your order number.
21 to 30 Days
21 to 30 Days
We pay a lot of attention to selection of qualified suppliers for all the products listed on the website. We shall accept returns only in case a defective product was delivered to our customer. Few important aspects related are:
In case you have received a defective product, please write an email to us at firstname.lastname@example.org with order number, defect description and photo of defect. Once we establish the defect, we shall aim to provide you with a replacement item. In case we are not able to provide you with replacement and you decide not to buy any of the other items, we shall request you to send us the defective item back to us within 7 days of receiving the order. We request you to send us the item in original condition so that it is easy for us to process the refund.
Specifically in case of materials like fabrics, leather and other handmade products & raw materials, please note that slight variations of colour & design may occur. These are not defects but natural sign of handmade product.